FREQUENTLY ASKED QUESTIONS
We are accepting order from residents that live in the U.S.A. and other countries around the world.
All orders in the U.S.A. are shipped at a flat shipping rate of $10. Orders outside of the U.S.A. are shipped at a flat rate of $50.
All orders $75 or more receive FREE SHIPPING.
Please allow 2-3 business days for order processing and verification, and an additional 7-10 business days for delivery. We are not responsible for any stolen, lost, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of all claims made with the shipping carrier.
Please check back with us periodically for updates regarding our shipping policies.
Please allow 2-3 business days for order processing and verification, and an additional 7-10 business days for delivery.
You will have 15 days upon receiving shipment to return items purchased to Startingfivela.com
Orders must be returned only by mail.
Item(s) purchased must be in new and unused condition with original tags still attached.
Once your order is inspected, a refund to your original payment method will be processed. Shipping charges are non-refundable. Please allow 3-5 business days for processing.
We do not accept exchanges for Starting Five products.
Yes we will re-stock our inventory items. Please make sure to check back frequently if an item you want is not available at the time you are on the site. Or subscribe to our newsletter if you would like be notified about exclusive drops.
